Learn The Lingo

Do terms like "bandwidth" leave you out of the loop? Read our glossary to decode the jargon.

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FAQs

Got a question about usage or speed? See what other folks asked us about.

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Tips For Smooth Surfing

Let us help you get the most out of your experience, regardless of your Internet service plan.

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What Kind of Internet User Are You?
 

Choose the right Internet service

You want fast downloads. But the Internet service you need depends on what you're doing online, how fast you need it, and how often. After all, you wouldn't buy a sports car to carpool kids to school. So why choose Internet service made for someone else? Learn which plan is best for your home in one of two ways:

Take our quick survey for the perfect fit
or see what people like you have chosen:


Meet your match

From light fixtures to lawn furniture, every home is different. And so is every Internet service. The needs of a single music lover differ from those of a family with three teenagers. To get guidance, see which household sounds familar:

 

Dave and Shirley

•Recently retired, empty nesters

•Their son e-mails photos of their grandchildren weekly

•Dave enjoys watching golf highlights online and plays games when the weather keeps him off the course

•Not reliant on the Internet, but it keeps them connected and entertained

 

Carol and Nathan

•Carol, a single parent, shops and banks online to save time

•She also uses the Internet to keep up with work

•Nathan, her son, downloads music, chats and shares photos with friends

•Both rely on fast, dependable service

 

Brad and Stacey

•Recently moved in together

•Avid digital photographers, they swap shots and share comments with their Internet photo club

•Both travel for work and save money by keeping in touch online

•Both spend at least 25 hours surfing weekly

 

Daniel, Nancy, and two children

•Use the Internet for online banking and keeping up to date with local and international news

•E-mail and share photos with families abroad

•Both kids use Instant Messenger, download music, upload to YouTube and do light gaming

     

 

None of these match how you behave online?

Take our quick survey for the perfect fit