Tips For Smooth Surfing

Let us help you get the most out of your experience, regardless of your Internet service plan.

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Understand Your Bill

Noticed some changes? Find out what they mean.

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Learn The Lingo

Do terms like “bandwidth” leave you out of the loop? Read our glossary to decode the jargon.

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Manage Your Usage
 

Find out how our easy-to-use online tool makes it simple to track your usage.

 

Step one: Access the usage tool

 

To view your usage online, you must be registered on Rogers.com and associate your Rogers Hi-Speed Internet account with your user ID and password.


If you are registered:

 

  1. Locate the “Sign in to my account..” box on the right-hand side of the screen
  2. Access The Usage Tool

  3. Enter your user ID and password - click GO
  4. Select “Manage my account”
  5. Under “Your Rogers Services“, select “View Internet Usage”

If you are not registered:

 

  1. Select “Register Now”
  2. Select a username and password
  3. Once signed in select “Manage My Account”
  4. Under “Your Online Profile” select “Add Rogers Account”
  5. Once your account is associated you can check your Internet usage under “View Internet Usage”

 
Check your usage

Step two: Check your usage

 

Once you’ve accessed the usage tool, you’ll see an ongoing summary of current usage for the current month in the left column (A).

 

Below this, your usage will be broken down into how much you’ve downloaded, how much you’ve uploaded (B), and how these figures compare to the usage allowance for your specific Internet service.

 

In the top right, you’ll see any additional usage charges.(C)

 

 

 

 

If you click on the “Day To Day” tab, you’ll have access to a day-to-day usage summary, so you can clearly see how changes to you or your family’s schedule or habits may have affected usage.


Day to Day

 

 

 

The “Previous Monthly History” tab will outline how your usage varies from one month to the next, so you can anticipate future changes you’d like to make to your service.


Previous Monthly History

 

 

 

When you reach 75% and 100% of your usage allowance you will receive an online notification. The date of this notification will be shown in the ‘Notification History’ of the usage tool.


Notification History

 

 

Stay Notified

 

In addition to our usage tool, we also offer automatic online notifications.

 

So you can stop counting gigabytes and surf securely. Like your car's fuel gauge, we'll keep  your posted on those rare occasions when you're approaching your allowance.

 

Here's how it works

If you reach 75% and 100% of your monthly usage, you will receive an online notification.

 

These alerts won't interfere with your surfing. And they're completely private – they're triggered only by your total usage, not by the specific website you're visiting.

 

And should you wish, with a simple click, you can choose not to see your notifications. You'll always have the freedom to acknowledge and dismiss a bulletin, and the notice will be added to your notification history in our online usage tool.


Usage Notifications